FrontdeskLegal
Terms of Service
Last updated: May 1, 2026
Placeholder. This is a developer draft. Replace with text reviewed by your counsel before launch.
The service
Frontdesk drafts replies to Google reviews, weekly Google Posts, and Q&A answers for your Google Business Profile, and sends them to you for one-tap approval over SMS. The free audit tool is available without an account.
Your account and content
You are responsible for all activity on your account, including any drafts you approve. We will never publish content without your explicit approval, except where you have configured automatic publishing (currently: review replies of 4 stars or higher, with a setting you can change).
You are responsible for the accuracy and legality of the public-facing content you approve. Frontdesk is a tool, not your employer or your lawyer.
Payment and trials
Frontdesk Starter is billed at $49/month and Frontdesk Pro at $99/month, both with a 14-day free trial. After the trial, you are charged on the monthly anniversary of sign-up. You can cancel at any time, effective at the end of your current period.
What you may not do
- Use Frontdesk to publish misleading, defamatory, or unlawful content.
- Use Frontdesk to mass-publish content that violates Google's Business Profile content policies.
- Reverse-engineer the service, scrape it, or attempt to access another customer's data.
Termination
We may suspend or terminate accounts that violate these terms or that put the integrity of Google Business Profile content at risk. You may cancel at any time from your billing portal.
Disclaimer and liability
The service is provided "as is." Frontdesk does not guarantee specific ranking outcomes on Google Maps or Search. Our total liability is capped at the fees you paid in the 12 months preceding the claim.
Changes
We may update these terms. Material changes will be announced by email at least 14 days before they take effect.